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Information Security Awareness Training Policy

Policy Number:
ISO-500
Effective Date:
May 7, 2019
Last Revised Date:
December 1, 2021
Last Reviewed Date:
October 8, 2026
Applies To:
Classified Staff, Appointed Personnel, University Staff, Students
Responsible Unit(s):
Information Security Office
Responsible Unit Email(s):
security@arizona.edu
Status:
Active

Purpose and Summary

This Policy ensures security awareness and training controls for the University of Arizona (University) to protect the confidentiality, integrity, and availability of University Information Resources.

Scope

This Policy applies to all University-Related Persons, as well as all Information Systems and Information Resources owned or operated by or on behalf of the University. 

Definitions

Elevated Access means a level of access that is authorized to perform functions that ordinary users are not authorized to perform.

Information Owner means the individual(s) or Unit with operational authority for specified University Information and responsibility for establishing the controls for its generation, collection, processing, dissemination, and disposal. Such individual(s) or Unit is responsible for making risk tolerance decisions related to University Information on behalf of the University and is organizationally responsible for any loss associated with a realized information security risk scenario.

Information Resources Owner means the Information Owners and Information System Owners collectively. 

Information Resources means University Information and related resources, such as equipment, devices, software, and other information technology.

Information System means a major application or general support system for storing, processing, or transmitting University Information. An Information System may contain multiple subsystems. Subsystems typically fall under the same management authority as the parent Information System. Additionally, an Information System and its constituent subsystems generally have the same function or mission objective, essentially the same operating characteristics, the same security needs, and reside in the same general operating environment.

Information System Owner means the individual(s) or Unit responsible for the overall procurement, development, integration, modification, and operation and maintenance of an Information System. This individual or Unit is responsible for making risk tolerance decisions related to such Information Systems on behalf of the University and is organizationally responsible for the loss, limited by the bounds of the Information System, associated with a realized information security risk scenario.

Unit means any University college, school, department, program, or other operating Unit. 

University Information means any communication or representation of knowledge, such as facts, data, or opinions, recorded in any medium or form, including textual, numerical, graphic, cartographic, narrative, or audiovisual, owned or controlled by or on behalf of the University.

University Property means all land, buildings, and other facilities owned, operated, leased, or controlled by the University. 

University-Related Persons means any University students and applicants for admission, University employees and applicants for employment, Designated Campus Colleagues (DCCs), alumni, retirees, temporary employees of agencies who are assigned to work for the University, and third-party contractors engaged by the University and their agents and employees.

User means any individual or group that interacts with a system or benefits from a system during its utilization.

Policy

  1. All Classifications of University Information
    1. The ISO, on behalf of the University, must define and ensure the implementation of an information security awareness training program to increase Users’ awareness of their information security responsibilities in protecting the confidentiality, integrity, and availability of University Information Resources.
    2. Employee and DCC Security Awareness Training
      1. All University employees (including student employees) and Designated Campus Colleagues (DCCs) with access to University Information Resources must complete security awareness training within the first 30 days from date of hire. Information Security Refresher Training must be completed annually, within 30 days of the anniversary of the previous instance of such training.
    3. Role-Based Security Awareness Training
      1. Additional role-based security awareness training must be required for employees and DCCs whose responsibilities require Elevated Access, including access to Restricted Information, as defined in the University Information Resource Classification Standard (e.g., information subject to additional requirements under HIPAA, PCI-DSS, FISMA, ITAR/Export Control, NIST 800-171), and related Information Systems. Role-based training must be completed on an annual or periodic basis, as required by the relevant regulatory or contractual compliance programs.
  2. Tracking, Measuring, and Reporting
    1. The Information Security Office must develop, test, review, maintain, and communicate a representation of the University’s information security practices to University leadership.
    2. The Information Security Office is authorized to track compliance of this Policy and produce reports of compliance measures to support University decision making.
    3. Academic and administrative Unit leaders are responsible for implementing and ensuring compliance with this Policy within their respective areas.
      1. Upon request, academic and administrative Unit leaders are responsible for providing the Information Security Office with information necessary to assess and report on compliance. 
      2. Specific responsibilities may be delegated to designees; however, overall accountability for University Information Resources, information security risk, and compliance remains with academic and administrative Unit leaders.   
  3. Recourse for Noncompliance
    1. The Information Security Office is authorized to limit network access for individuals or Units not in compliance with all University information security policies and related procedures. 
    2. In cases where University resources are actively threatened, the Chief Information Security Officer must act in the best interest of the University by securing the resources in a manner consistent with the Information Security Incident Response Plan. 
      1. In an urgent situation requiring immediate action, the Chief Information Security Officer is authorized to disconnect affected individuals or Units from the network. 
    3. In cases where University-Related Persons violate this Policy, the University may apply appropriate employee sanctions or administrative actions, in accordance with relevant administrative, academic, and employment policies. 
  4. Exceptions
    1. Any requests for exceptions to any information security policies must be submitted to the Chief Information Security Officer for review and approval pursuant to the Information Security Office Policy Exception Request Procedure.
  5. Frequency of Policy Review
    1. The Chief Information Security Officer must review information security policies and procedures at least annually. This Policy may be revised based on these reviews.

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